This department has used AB Ambulance Billing since 2010 when we made the decision to outsource our billing to an outside service. At the time we had one individual doing in house billing and even though we billed a substantial amount, we did not get the return that we needed to continue to provide service on a 24/7 basis with a paid ambulance crew. Since that time we have had a drastic increase in billing returns using AB Ambulance Billing service due to the level of experience they have in the medical coding and billing field.
AB Ambulance Billing fulfills all of our billing needs and Alice and her staff will go out of their way to resolve any questions or issues we may have with patients regarding their bill. Alice has also provided continuing education classes on PCR documentation multiple times for my EMS team so we can continue to provide adequate, appropriately documented PCR’s both for billing and for the Department of Health.
Using AB Ambulance Billing has been a benefit to this department for the last five years and we will continue to use their service in the years to come.
–EMS Coordinator @ Southeastern Adams Volunteer Emergency Services
We made a decision a few years ago to do our billing through AB Ambulance Billing and as an association; we couldn’t be more pleased with the results. Alice and her employees have been professional, prompt, timely, and thorough with our billing needs. They are available to answer my concerns whenever I need an answer to a problem that arises. Also, our rate of return on bills sent out has definitely increased during this time.
In closing, I would definitely recommend this billing service to anyone who wants their billing done in a timely, professional manner.
–President @ Pine Grove Community Ambulance Assoc.
We started using AB Ambulance Billing in 2003. The service we receive is exceptional. The staff is friendly, knowledgeable and able to answer questions and help resolve any concerns in a very timely manner. We are confident they are thorough throughout the entire billing process. If we need to review the numbers, which helps us to understand our financial position at any given time, they are more than willing to meet with us one on one. It’s been a pleasure working with them for all these years. It’s hard to imagine looking elsewhere for our billing needs.
–Operations Manager @ United Hook and Ladder Co. #33